How can I become a Life Member? Is there a one-time fee that I can pay?
Does a Life Member pay a regular membership fee?
If a Life Member wants to contribute to CPS-ECP, is there a mechanism to make a donation?
When I log in to renew our membership, only my partner’s name appears on the page.
My expiry date is incorrect. Are other members experiencing the same problem?
I just tried to renew. The system showed my renewal is on hold.
When I renewed, I received a message indicating the transaction failed.
I am a Life Member. I do not see the Renew Membership tab.
Will we still get renewal notices?
How will members without email receive notices and how will they pay their membership fees?
What is the CPS-ECP requirement to be a member?
How do I change my email address with CPS-ECP?
How do I update my mailing address?
How much is the first-year membership?
How can I become a Life Member? Is there a one-time fee that I can pay?
In order to become a Life Member, a member is required to provide a minimum of 20 volunteer hours to their local Squadron, District or National each calendar year over a period of 20 years. Squadron or District Commanders or National Committee Chairs submit the names of members who have met the set criteria for the Chief Commander to approve at year’s end. You will receive one merit mark certificate, signed by the CC, for each year of volunteerism.
Does a Life Member pay a regular membership fee?
Life Members are not required to pay a membership fee as a reward for their many years and hours of service. However, Life Members are required to ‘renew’ their membership on an annual basis to ensure the CPS-ECP membership database is accurate and up to date.
When I log in to renew our membership, only my partner’s name appears on the page.
The name of the full member who has logged in does not appear. Only your membership number and expiry date show at the top of the page. The Family Members’ profile can be found on the lower part of the screen.
My expiry date is incorrect. Are other members experiencing the same problem?
There was an issue when the data was transferred from the old system to the new system. The IT team is aware of this issue and is correcting expiry dates.
I tried to renew. The system showed my renewal is on hold.
More information is required. Contact membership@cps-ecp.ca or call 1-888-277-2628 ext. 0159. Be sure to include your membership number.
When I renewed, I received a message indicating the transaction failed.
Check to ensure you are using a valid credit card. There is a glitch in the system that if you pause during the renewal process, the transaction fails. Contact membership@cps-ecp.ca or call 1-888-277-2628 ext. 0159 if still you’re unable to renew online.
I had a problem renewing online and ended up sending a cheque to National but I have no idea of the status of my membership at this time.
Contact membership@cps-ecp.ca to confirm receipt of your payment.
I just attempted to renew following your instructions (see:My Members Area/01 Introduction /Live Event Recordings to view the entire seminar) and the system took me to Membership Information, not Renew Membership.
Try again. Log into the system and click on the Membership drop-down and click on the Membership Renewal tab. If you still are unable to renew, contact membership@cps-ecp.ca.
I am a Life Member. I do not see the Renew Membership tab.
As stated above, log into the system, click on the Membership drop-down and click on the Membership Renewal tab. Please note the fee is zero for Life Members and $30 for Additional Family Members.
Will we still get renewal notices?
Yes. Email notices will be sent 45 days before your expiry date with follow-up notices sent 30 and 15 days before expiry, and on the day of expiry, and then 15 days after expiry if renewal has not taken place. The Squadron Membership Officer will contact members directly if renewal still has not taken place.
How will members without email receive notices and how will they pay their membership fees?
Members who do not have a valid email address will receive their notices in the mail. They can pay by cheque, e-transfer (payments-paiements@cps-ecp.ca) or call 1-888-277-2628 ext. 0159 at the National Office to provide your credit card information.
What is the CPS-ECP requirement to be a member?
In order to become a member of CPS-ECP you need to have proof of having successfully completing a PCOC course (any accredited provider) or successful completion of any CPS-ECP course, or submit an application to be a member outlining your maritime experience which will be compared to a Table of Equivalences.
How do I change my email address with CPS-ECP?
For security purposes, all email address changes are done by National Office. Please send your change of email address request to membership@cps-ecp.ca. Please indicate your old email address and the requested new email address.
Members should then safelist, or add the newsletter email address and reply address to their safe senders list. Both cymedianews@kerrwil.com and CPS-ECP@news-cymedia.ca to ensure OnBoard arrives in your inbox and not junk mail. Also add hqg@cps-ecp.ca to ensure important messages from CPS-ECP are received.
How do I update my mailing address?
To update your mailing address, login to your profile here and Click Personal Information and then Address. Input your new address and click Update.
I just completed my first course. My partner is already a member. What will my first-year membership cost?
As a new family member, your first-year membership will cost $30 minus a 25% student discount for a fee of $22.50 . In subsequent years your fee will fall under the Additional Member fee of $30. Contact membership@cps-ecp.ca to have your profile linked to your partner’s as the dues notice is sent to the Family Admin member.
What does the first-year membership cost?
The cost of $60 minus 25%, a total of $45, will be applicable as long as the student applies for membership within 60 days of their marks being submitted.